Terms of Service

By creating an account or using Schedulr you agree to these terms. If you use Schedulr on behalf of a business, you confirm you are authorised to bind that business.

Schedulr provides online appointment booking, client management, SMS reminders, invoicing and an embeddable booking widget for service businesses.

You are responsible for your credentials and all activity under your account. Keep your password confidential, consider enabling two-factor authentication, and tell us promptly of any unauthorised use.

• New accounts get a 14-day free trial; no card is required.
• After the trial, the dashboard and public booking widget require an active paid plan. When a subscription expires, widget bookings are disabled until it is renewed.
• Plans are billed in advance through Paystack, monthly or yearly. Where automatic renewal is enabled, you authorise recurring charges until you cancel.
• Fees are non-refundable except where required by law. Prices may change with reasonable notice.

• Keep your services, prices, hours and availability accurate.
• Have a lawful basis, including any required consent, to store clients' details and send them SMS messages.
• Do not use Schedulr for unlawful, fraudulent, abusive or spam purposes, attempt to breach its security, or circumvent rate limits.
• Your own Paystack account and keys, and the payments you collect from clients, remain your responsibility.

Payments are processed by Paystack. Schedulr is not a bank or payment institution and is not a party to transactions between a business and its clients. Refund and cancellation terms for appointments and deposits are set by each business.

SMS delivery depends on third-party gateways and mobile networks and is not guaranteed.

You own the data you put into Schedulr. You allow us to process it to operate the service, as described in our Privacy Policy.

We aim for reliable service but do not guarantee uninterrupted or error-free operation. We may perform maintenance and update features from time to time.

You may stop using Schedulr at any time. We may suspend or terminate accounts that breach these terms or put the platform or other users at risk.

Schedulr is provided "as is". To the fullest extent permitted by law, we are not liable for indirect or consequential losses, lost profits or missed appointments, and our total liability is limited to the fees you paid in the three months before the claim.

We may update these terms; continued use after changes means you accept them. These terms are governed by the laws of the Republic of Ghana.